Privacy Policy

Tawletak - Effective date: February 22, 2026

Tawletak ("we", "our", "us") values your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Tawletak mobile application and related services.

1. Information We Collect

• Account details: name, phone number, email, and login credentials.
• Reservation data: booking time, party size, selected restaurant/branch/table, and reservation status.
• Rewards and loyalty data: points, redeemed rewards, and related history.
• Location data (if enabled): to search nearby restaurants and improve recommendations.
• Device/app data: push token, app version, and technical logs for performance and security.

2. How We Use Information

• Provide core features such as registration, reservations, favorites, and rewards.
• Send important notifications (reservation updates, reward status, system alerts).
• Improve product quality, reliability, and user experience.
• Prevent abuse, fraud, and unauthorized access.

3. Data Sharing

We only share necessary data with restaurants and authorized staff to fulfill reservations, redemption, and customer support workflows. We do not sell your personal data.

4. Data Retention

We keep your data as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce platform policies.

5. Security

We apply reasonable technical and organizational safeguards to protect your information. However, no system can guarantee absolute security.

6. Your Choices and Rights

• You may update your profile information from the app.
• You may disable push notifications from your device settings.
• You may request account-related support or data inquiries via email.

7. Children's Privacy

Tawletak is not intended for children under the age required by applicable law. We do not knowingly collect personal data from children.

8. Policy Updates

We may update this policy from time to time. Any material changes will be reflected on this page with an updated effective date.

9. Contact

For privacy-related questions, contact us at: support@tawletak.com